We have had a particularly challenging year and there is still a lot of uncertainty about the future. A lot of people are still working remotely and will continue to do so for quite some time. It is especially important for all of us to manage our own emotions and to show empathy towards others.

Here are some emotional intelligence related tips to help you work with others and get the most out of your team members:

  • Employees who are the most stressed can be helped greatly when their manager shows them empathic concern. This might take a one-on-one conversation, ideally about the other person – how they are doing, what they hope for these days, and, perhaps, how you can help them. People love to be heard and appreciate knowing that someone else cares.
  • Emotionally intelligent leaders inspire others to give their best. If you are a leader you can help settle conflicts effectively. You may see yourself as a coach or mentor for the people that report to you. Next time you are having a hard conversation or maybe a performance review try and see it as an opportunity to give realistic feedback while offering ways for the person to improve. 
  • Remember leadership in crisis starts with being aware of your own emotions and managing them. There have been many studies done that have shown when a team leader was in a positive, upbeat mood, members of the team caught that mood and performance went up. When the leader was downbeat, that mood spread on the team, too, and performance went down.
  • Emotionally intelligent leaders see themselves as team players, collaborating toward a common goal.  See if you can share your goals with your teams and make sure you are working towards those goals as a team.

For more information on Emotional Intelligence Coaching and Assessments visit my website: https://mindbodyenergy.com.au/training-and-workshops/